Shake Shack Park and Preston in Plano, Texas, is not just another hamburger restaurant; it’s a vibrant culinary experience that elevates casual dining. Known for its deliciously crafted burgers, the ShackBurger is a standout, featuring juicy, perfectly cooked patties and soft buns that create a delightful bite. The attention to detail in flavor combinations truly makes each burger feel like an art form, as echoed by patrons who rave about their meals. Customer reviews highlight the quality of the food, describing the bacon double cheeseburger as "super juicy and cheesy," while the crispy crinkle-cut fries—especially when topped with cheese—receive considerable praise for their perfect texture and seasoning. The recent addition of unique items like the Avocado Bacon Chicken further showcases Shake Shack's commitment to innovation in flavors. In addition to the excellent food, the service is exceptional, with friendly staff members like General Manager Kaylee making rounds to enhance the dining experience. Cleanliness and a modern atmosphere create an inviting space for both quick bites and lingering meals. Overall, Shake Shack Park and Preston promises not just a meal, but a celebration of flavors that keeps customers coming back for more. Whether you’re a first-timer or a loyal fan, this location is guaranteed to impress.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Does not have assistive hearing loop
Service options
Has outdoor seating
Offers kerbside pickup
Has no-contact delivery
Offers delivery
Offers takeaway
Serves dine-in
Highlights
Has fast service
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves beer
Serves coffee
Serves comfort food
Serves food
Serves late-night food
Quick bite
Serves small plates
Serves vegetarian dishes
Dining options
Serves lunch
Serves dinner
Has catering
Serves dessert
Has seating
Amenities
Has gender-neutral toilets
Has toilet
Atmosphere
Casual
Quiet
Trendy
Crowd
Family friendly
Good for groups
Popular with tourists
Popular with university students
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Pets
Dogs allowed outside
Photos
Reviews For Shake Shack Park and Preston
Shaun Jedediah Burgess
May 30,2025
Food is always great, as usual! This specific location I noticed, the GM, Kaylee, come up to our and all other guest tables at least once or twice to introduce herself, check on everyone, and even take our empty trays. That stood out! Love the special, seasonal burgers and cheese fries!
Stan Baldwin
May 19,2025
This place is really super nice and clean. The self checkouts at the time wasn’t working with the card readers. Ordered our food at the cashier with no problems. We ordered the bacon double cheeseburger, avocado double cheeseburger, regular fries, spicy cheese fries and 2 large drinks. The burger patties are the smash burger type. My bacon double cheeseburger was very juicy and cheesy. The taste was just terrific. One of the best smash burgers I’ve had. Fries was nice and crispy with the right amount of salt. Would i recommend this place? I definitely will!!!
Luisa Holguin
Apr 29,2025
Always fresh! Love ordering system in store and online! Friendly staff.
Shavonne Dorsey
Apr 24,2025
My husband and I truly enjoyed our meal. The fried were hot and salted perfectly . My veggies burger was very good! Clayton and his team were very helpful and Carter brought condiments to our location. Definitely a good experience!
Lyudmila
Mar 15,2025
If you haven’t tried Shake Shack yet, you’re seriously missing out! This isn’t just a burger joint — it’s a true celebration of flavor. Juicy, perfectly cooked patties, soft buns, and flawless ingredient combinations make each burger feel like a work of art. I was especially blown away by the ShackBurger — everything from the sauce to the texture is absolutely delightful. The fries deserve a spotlight of their own: crispy on the outside, tender on the inside, and even better with their signature cheese sauce. And the milkshakes? Pure magic! Thick, rich, and so delicious you’ll want to order one after another. The service is top-notch — fast, friendly, and always with a smile. The atmosphere is modern and inviting, perfect for a quick bite or hanging out with friends. Shake Shack is love at first bite!
Dan Panetti
Mar 13,2025
Shake Shack is a very good burger. I tried the Link Burger - has a sausage link from Pecan Lodge, which sounds awesome, but wasn’t all that - good, just not all that I expected. The basic burger is good enough. Fries are good. Drinks are weird - they make them behind the counter, so there are no soft drink machines to get refills - so I don’t actually know if they have free refills. Shakes are very good, just small and pricey. Definitely worth a visit.
Alan Hsieh
Feb 24,2025
This is our go to place monthly in Plano for Shake Shack. Legacy west is harder to find parking and it's way too busy. This is a quieter place, but runs efficiently when they get busy. Sad to see American Express getting rid of their Shake Shack credit. Went all out for our last meal here- double truffle burger special, fries, malted milkshake. Enjoyed everything! Highly recommended and we'll surely miss our monthly Shake Shack
Natalie Mota Haro
Feb 21,2025
Just wanted to come on here and say thank Anna! In the midst of a very busy lunch rush she managed to very kindly and patiently explain the menu talk about seasonal lemonades. She definitely deserves to be recognized! Thank you Anna for making my first time ever at shake shack memorable !
Reviews For Shake Shack Park and Preston